staff
Our team consists of some 30 full and part-time staff. All staff, regardless of their current role are trained to carry out care with all holding at least a NVQ Level 2 qualification and many holding or working towards higher levels. All our staff, whether full or part time receive the same on-going high quality of training both in-house and externally.

Our staff training covers all mandatory subjects:

  • Food Hygiene, First Aid & Emergency First Aid, Safe Handling of Medications, Health & Safety, Equality & Diversity, Safeguarding, Manual Handling, Fire Safety, Dignity, Mental Capacity Act & Dols, Dementia Awareness, Infection Control,
  • Staff members are also actively encouraged to pursue more specialised areas of skill and interest to further enhance our ability to continually adapt and meet all our residents changing needs. These specialities can include but are not restricted to:-
  • Catheter Care, Challenging Behaviour, Communication for persons with sensory loss, Dignity in Palliative & end of life care, Higher Dementia awareness, Parkinson’s Care, Bereavement & counselling, Cancer Care, Difficult Conversations, understanding Nutritional health and many more.

We are also proud to have strong links to The St Margaret’s Hospice Organisation and regularly send staff there for more intensive training..

The majority of our staff have worked at Fir Villa for many years, some joining us as apprentices and remaining to go on to become senior staff members. This continuity of staff is a major contribution to the overall settled, secure, homely and family feel at Fir Villa.

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